In a world that moves faster every year, kindness can sometimes feel like a luxury — something nice to have, but not essential. But in business and leadership, kindness isn’t soft; it’s strategic. When gratitude and empathy become part of a company’s DNA, performance, retention, and innovation all rise. Why Kindness Belongs in the Workplace People don’t just want to work for companies; they want to work for humans. Kindness, expressed through listening, recognition, and genui